Terms and Conditions

Last Updated: 2025-10-05 04:32 PM

Terms and Conditions

Please read these Terms and Conditions carefully before using our service. Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms.

By accessing or using the service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the service.


Welcome to ChatGate (“we”, “our”, “us”).

These Terms and Conditions (“Terms”) govern your access to and use of ChatGate’s website, WhatsApp API portal, and related services (“Services”).

By creating an account or using our platform, you agree to these Terms. If you do not agree, please do not use our Services.


1. Overview

ChatGate is a SaaS platform that allows users to integrate their WhatsApp Business Accounts through APIs and webhooks for communication automation, messaging, and business operations.


2. Eligibility

By using ChatGate, you confirm that:

  1. You are at least 18 years old.
  2. You have the legal authority to enter into this agreement.
  3. You are using ChatGate for lawful business purposes.


3. Account Registration

To use our Services, you must create an account by providing accurate and complete information.

You are responsible for:

  1. Maintaining the confidentiality of your login credentials.
  2. All activity that occurs under your account.
  3. Immediately notifying ChatGate if you suspect unauthorized access.

ChatGate will not be liable for any loss or damage arising from your failure to secure your account.


4. Use of Services

You agree to use ChatGate only for lawful purposes and in compliance with all applicable laws, including Meta (WhatsApp) policies.

You must not:

  1. Use the service for spam, scams, or fraudulent activities.
  2. Send unsolicited or bulk promotional messages without consent.
  3. Interfere with or disrupt the platform’s functionality.
  4. Attempt to reverse-engineer or copy our code, API, or software.

Violation of these terms may result in immediate account suspension or termination without refund.


5. WhatsApp Integration

By integrating your WhatsApp Business Account with ChatGate:

  1. You authorize ChatGate to access your WhatsApp Business API data via webhooks.
  2. You agree to comply with WhatsApp’s official Business Policy and Terms of Service.
  3. ChatGate is not affiliated with Meta (WhatsApp) and acts only as a third-party integration platform.


6. Payments and Subscriptions

  1. ChatGate offers paid subscription plans with different features and limits.
  2. All payments are processed securely via trusted third-party payment gateways.
  3. Subscriptions renew automatically unless canceled before the next billing cycle.
  4. We do not offer refunds for partially used subscription periods or account terminations caused by violations of our terms.


7. Data Privacy

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, and protect your data.

By using ChatGate, you also agree to our Privacy Policy.


8. Intellectual Property

All content, trademarks, software, designs, and technology on ChatGate are owned by or licensed to us.

You are granted a limited, non-exclusive, non-transferable license to use our platform solely for business purposes.

You may not reproduce, distribute, or modify any part of ChatGate without written permission.


9. Service Availability

We strive to keep ChatGate available 24/7. However, we may temporarily suspend access for:

  1. Maintenance or updates
  2. Security reasons
  3. Circumstances beyond our control

We are not liable for any losses due to downtime or interruptions.


10. Termination

We may suspend or terminate your account if:

  1. You violate these Terms.
  2. You engage in fraudulent or harmful activities.
  3. Required by law or a regulatory authority.

Upon termination, your access to ChatGate and all associated data may be permanently deleted.


11. Limitation of Liability

ChatGate provides services “as is” and “as available.”

We do not guarantee uninterrupted or error-free operation.

To the fullest extent permitted by law, ChatGate shall not be liable for any indirect, incidental, or consequential damages resulting from:

  1. Service use or unavailability
  2. Data loss or corruption
  3. Unauthorized access to your account


12. Indemnification

You agree to defend, indemnify, and hold harmless ChatGate and its team from any claims, losses, damages, or legal actions arising from:

  1. Your misuse of our Services
  2. Violation of these Terms
  3. Infringement of third-party rights


13. Changes to Terms

We may modify or update these Terms at any time.

All changes will be posted on this page with a new “Last Updated” date.

Continued use of ChatGate after updates means you accept the revised Terms.


14. Governing Law

These Terms are governed by and construed in accordance with the laws of [United State or Jurisdiction].

Any disputes shall be resolved in the competent courts of that jurisdiction.


15. Contact Us

If you have any questions about these Terms, please contact us at:

support@digicraft.us